Privacy Policy
Effective Date: November 1, 2025
Last Updated: November 1, 2025
Thank you for choosing to be part of our community at GM Titan and Associates, LLC (Company, we, us, or our). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at gregorymackenney@gmtitan.com.
When you visit our website https://gmtitan.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy and seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Sites and our services.
This privacy policy applies to all information collected through our website (such as https://gmtitan.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the Services).
- WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide to Us
In Short: We collect personal information that you provide to us, such as name, address, contact information, passwords and security data, and payment information.
We collect personal information that you voluntarily provide to us when:
- Expressing an interest in obtaining information about us or our products and services
- Participating in activities on the Services
- Contacting us directly
- Creating an account
- Making a purchase
The personal information we collect may include:
Name and Contact Data: First and last name, email address, postal address, phone number, and other similar contact data.
Credentials: Passwords, password hints, and similar security information used for authentication and account access.
Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by our payment processor Stripe, and you should review their privacy policies and contact them directly with questions.
Communications: Information you provide when you contact us, including the contents of messages, emails, or chat conversations.
Information Automatically Collected
In Short: Some information, such as IP address and/or browser and device characteristic,s is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services, including:
Device and Usage Information: IP address, browser type and version, device characteristics, operating system, language preferences, referring URLs, device name, country, location information, and information about how and when you use our Services.
Analytics Data: Information about your interactions with our Services, pages viewed, time spent on pages, click-through rates, and other usage statistics.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Information Collected from Other Sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, including:
- Public databases and social media platforms
- Marketing partners and lead generation services
- Business partners who refer customers to us
- Analytics providers like Google Analytics
- HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information for the following purposes:
Service Delivery (Contractual Basis):
- To provide, operate, and maintain our Services
- To process transactions and manage orders
- To provide customer support
- To send service-related communications
Business Operations (Legitimate Interest):
- To improve and optimize our Services
- To conduct analytics and research
- To detect, prevent, and address technical issues and fraud
- To develop new products and services
Marketing (Consent/Legitimate Interest):
- To send promotional communications (with your consent)
- To personalize your experience
- To conduct market research
Legal Compliance (Legal Obligation):
- To comply with applicable laws and regulations
- To respond to legal requests and prevent harm
- To protect our rights and interests
- WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
In Short: We only share information with your consent, to comply with laws, to provide our services, or to protect rights.
We may share your information in the following situations:
Service Providers: We share your data with third-party vendors who perform services for us, including:
- Stripe (payment processing)
- Google Analytics (website analytics)
- Email service providers for communications
- Web hosting providers
- Customer support platforms
Legal Requirements: We may disclose your information when legally required to comply with applicable law, governmental requests, court orders, or legal processes.
Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
Consent: We may disclose your personal information for any other purpose with your consent.
Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
- COOKIES AND TRACKING TECHNOLOGIES
In Short: We use cookies and similar tracking technologies to collect and store your information.
What We Use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Google Analytics to understand website usage
- Preference Cookies: To remember your settings and preferences
Your Choices:
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Google Analytics Opt-out: You can opt out using the Google Analytics Opt-out Browser add-on or visit Google Ad Settings.
- DATA RETENTION
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We retain personal information for:
- Active accounts: Duration of the business relationship
- Inactive accounts: Up to 2 years after last activity
- Legal requirements: As required by applicable law (tax, accounting, etc.)
- Marketing data: Until you opt out or up to 2 years
When no longer needed, we will delete or anonymize your personal information.
- DATA SECURITY
In Short: We use appropriate technical and organizational security measures to protect your personal information.
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use our Services at your own risk.
- DATA BREACH NOTIFICATION
In the event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify relevant authorities within 72 hours when required by law
- Inform affected users without undue delay
- Provide information about the nature of the breach and steps being taken
- INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
- CHILDRENS PRIVACY
In Short: We do not knowingly collect data from or market to children under 18 years of age.
Our Services are not intended for individuals under 18. If we learn that we have collected personal information from a child under 18, we will delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.
- YOUR PRIVACY RIGHTS
In Short: Depending on your location, you may have certain rights regarding your personal information.
General Rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
How to Exercise Your Rights:
Contact us at gregorymackenney@gmtitan.com with your request. We will respond within 30 days.
GDPR Rights (EU Residents):
If you are in the EU, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
CCPA Rights (California Residents):
California residents have specific rights under the California Consumer Privacy Act, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination
- UPDATES TO THIS POLICY
In Short: We will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. When we make changes:
- We will post the updated policy on this page
- We will update the Last Updated date
- For material changes, we will provide prominent notice or direct notification
We encourage you to review this policy periodically.
- CONTACT INFORMATION
If you have questions or comments about this policy, you may contact us at:
GM Titan and Associates, LLC
Email: gregorymackenney@gmtitan.com
Phone: (443) 824-2947
For GDPR-related inquiries, you may also contact your local data protection authority.
This privacy policy was last updated on November 1, 2025.